Saturday, October 20, 2007

I will keep my fingers crossed.

I have a web site issue that WB and Sherlock have been trying to help me with for weeks. It is so frustrating for all of us. It is the type of thing that you make changes to and then have to wait 24 to 48 hours to see if that worked. Nope didn't work more changes and then another 24 to 48 hours.

I finally said to WB I am going to play with it. (because I now how frustrated they must be at this point) After about an hour of making changes that only made the problem worse I decided to give customers support a try so.....

I called customer support at about 10:30 this morning, told them what I wanted, and he asked for my blogger address and then said "can you hold one moment" put me on hold was back within 30 seconds and said "ok it is done. You should see changes with 24 hours"

I was speechless. I didn't know if he understood me or not so I repeated my request and he said "yes I just took care of that"

We will see. He did say that changes could happen within a few hours but definitely within 24.

Nothing has happened yet...... I really hope he knew what he was talking about.

PS. Yeah me. I am a horrible speller and this is the first time that I have spelled definitely correctly. Speller checker (if I remember to use it) catches me every time.

10 comments:

Lukie said...

WB These comments are not working?

wRitErsbLock said...

I can read the comments but cannot comment when I am on lukiesludicrouslore.com
I had to go to lll.blogspot to comment

Lukie said...

Well?

wRitErsbLock said...

let's see if I can comment now

wRitErsbLock said...

yay!
now, let me go see what i can do in ppp for you

Lukie said...

This is a bug that worked itself out. I had to make a few changes in blogger this morning (after the 24 hours thing)

wRitErsbLock said...

I tweaked your settings, too, this morning.

Lukie said...

Great thanks for bursting my bubble. I thought I got the comments working but I guess not. I pointed blogger to lll.com this morning and the site showed up on www immediately so I am taking credit for that. (if you did something to make that work keep it to yourself)

wRitErsbLock said...

no, you did that. but a box was checked incorrectly that was preventing people from commenting.

Lukie said...

Now.... We need to get payperpost fixed. I did a post that required my own domain name but because that did not match what payperpost has it would not accept it. I had to post in on blogspot and hope that I can get it changed before they review the post. I was in a panic when it rejected it becuase I had reserved the opp and didn't know how to complete the assignment. I am so smart though I just add the blogspot to the address and submited.